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Spectrum Labs, the leader in filtration and laboratory dialysis.
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: : Customer Survey
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Customer Feedback

Tell us a little about yourself:
Your Title:  
Company:  
Customer Type:  
Your Purchasing Role (select all that apply): Initiates the decision to buy
Gathers information
Evaluates alternative suppliers
Influences the decision
Makes the decision to buy
Makes the purchase
Type of Product Used
(Check all that apply):

Lab Dialysis Hollow Fiber Filters KrosFlo Culturing
Lab Ware Chromatography
None Other:
1. How much do you agree with this statement. Spectrum's products represent a very good value for their price?
COMPLETELY
DISAGREE

COMPLETELY
AGREE

1 2 3 4 5
2. If asked by a colleague in your company, how willing would you be to recommend Spectrum as a supplier of quality goods?
VERY
UNLIKELY

VERY
LIKELY

1 2 3 4 5
3. What new products would you recommend we add to the current product line and why?
4. How accessible are we at Spectrum to you, our customer?
VERY
INACCESSIBLE

VERY
ACCESSIBLE

1 2 3 4 5
5. Overall, how satisfied are you with Spectrum?
Please indicate your level of satisfaction on a scale of 1 to 5 with 1 being completely dissatisfied
and 5 being completely satisfied.
COMPLETELY
DISSATISFIED

COMPLETELY
SATISFIED

1 2 3 4 5
If you would like us to contact you regarding this survey or be added to our e-mail list, please
check the appropriate boxes and enter your e-mail address:
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E-mail Address:  

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