Customer Survey

Tell us a little about yourself:

Your Title:
Company:

Customer Type:

Your Purchasing Role (select all that apply):

Initiates the decision to buy

Gathers information

Evaluates alternative suppliers

Influences the decision

Makes the decision to buy

Makes the purchase

Type of Product Used (Check all that apply):	Lab Dialysis	Hollow Fiber Filters	KrosFlo Culturing
	Lab Ware	Chromatography
	None	Other:

1. How much do you agree with this statement. Spectrum's products represent a very good value for their price?

2. If asked by a colleague in your company, how willing would you be to recommend Spectrum as a supplier of quality goods?

3. What new products would you recommend we add to the current product line and why?

4. How accessible are we at Spectrum to you, our customer?

5. Overall, how satisfied are you with Spectrum?
Please indicate your level of satisfaction on a scale of 1 to 5 with 1 being completely dissatisfied
and 5 being completely satisfied.

COMPLETELY
DISSATISFIED

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check the appropriate boxes and enter your e-mail address:

Please contact me with questions regarding this survey

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E-mail Address:

* Name:		* Title:
* Company:
Address:
Phone:		Fax:

Customer Feedback